Home/Residential

Residential · In-home

Tech help for your home

Patient support for everyone in the house. I come to you anywhere in Metro Phoenix, give you a flat price upfront, and stand behind the work. No fix, no fee.

What I help with

Common home tech, sorted

If it has a power button, there's a good chance I can help. A few of the most common requests:

Computer troubleshooting

Slow, frozen, won't start, or behaving strangely — diagnosed and brought back to life.

Printer setup & repair

Won't print, offline, or jamming? Connected, configured, and working again.

Wi-Fi & networking

Dead zones, weak signal, dropped connections — coverage that actually reaches every room.

Device setup

New laptop, phone, tablet or smart TV set up right, with your data moved over safely.

Email & password help

Locked out or can't log in? Access restored and your accounts made more secure.

Virus & scam recovery

Pop-ups, malware, or you think you've been scammed — cleaned up and locked down.

Software installation

Apps, updates, and the programs you actually need — installed and set up properly.

Tech consulting

Not sure what to buy or how to fix it? Straight advice, no upselling.

Scam & safety checks

Worried about a message or call? I'll check it out and help keep you protected.

Residential pricing

Clear options for home support

Start with a free call if you are unsure. Standard residential troubleshooting visits are covered by No Fix, No Fee.

First step

Free 15-Minute Phone Consultation

Free

Not sure what you need? Schedule a quick call to discuss the issue and determine the best next steps.

Request a call
By appointment

Remote Support Session

$40

Secure remote assistance, up to 60 minutes. Available by appointment and may require approved remote access software.

  • Software, printer, email, account and password help
  • Device setup guidance and performance optimization
Book remote support
One issue

Quick Fix Visit

$60

Up to 30 to 45 minutes on-site for one focused issue.

  • Password resets, printer setup, email issues
  • Basic troubleshooting and device setup
Book a Quick Fix
Add to any visit

Security Check Add-On

+$30

Available with any residential visit.

  • Antivirus, browser, account and update review
  • Scam awareness guidance and basic privacy recommendations
Add security check
Quoted separately

Hardware Upgrades and Advanced Services

Customquote

All pricing is discussed and approved before work begins.

  • SSD upgrades, data migration, backup recovery, OS installs
  • Custom PC upgrades, advanced virus removal and diagnostics
Request a quote

No Fix, No Fee

Standard residential troubleshooting visits operate under the No Fix, No Fee guarantee. If I cannot resolve your issue to an agreed-upon standard, you will not be charged for labor.

Separate quotes

Hardware purchases, replacement parts, software licenses, data recovery services, and specialty work are not included in standard service rates and may require a separate quote.

Prices may vary depending on complexity, travel requirements, or scope. All additional costs are discussed and approved before work begins.

Best value · Membership

The Rescue Plan — $19.99/mo

One free support session per month, unlimited phone and text questions, priority scheduling, 10% discount on additional labor services, and additional remote support billed at standard rates.

No Fix, No Fee

If I can't fix it, you don't pay a cent. That's the promise.

Request a Visit